FREQUENTLY ASKED QUESTIONS
How do I get started?
How do I redeem my referral rewards?
Do I get to donate and get a surprise gift?
Sorry, you may only select one reward per referral.
How does the surprise gift work?
After receiving your referral reward email, use your discount code to purchase the Surprise Gift item for free. Your surprise gift is selected at random and will range in value from $10 all the way up to $1,000. While the higher value items are less likely to be won, the more friends you refer, the higher your chances of winning one!
How do donations work?
After receiving your referral reward email, select your preferred charity and use your discount code to purchase the $15 Donation item for free. At the end of the month we will batch the donations and send them to their respective charities.
I referred my friend...where's my reward?
When referring your friends, be sure they use your special link to purchase or else you won't get credit for the purchase. It may also take a few days for the purchase to be verified before you are credited.
Do I get free Wynd devices AND the $15 gifts?
Yes! You get rewarded for each incremental referral purchase made as well as milestone rewards for 5, 10, and 15 referrals, so try to refer as many friends as possible!
Is there a limit to how many referrals I can make?
Nope! You can refer as many friends as you like. And, for each new friend that uses your link, you'll continue earning rewards.
Can I refer a friend who already has Wynd products?
Sorry, your friend must be a new customer to count as a referral.
I lost my referral link, what should I do?
To find you link, just log into you account and click the "Rewards" button in the bottom left corner.
How do I redeem my milestone rewards?
Step 1: Open your milestone reward email and click the "View Rewards" button
Step 2: Click the back button
Step 3: Click the "Your rewards" button
Step 4: Select the Wynd Plus, Wynd Halo, or Wynd Home Purifier reward
Step 5: Click the "Add product to cart" button
Step 6: Click the "product page" link
Step 7: Choose your preferred Wynd device color and checkout like normal - that's all!
What does "Founder's Edition" mean?
Founder's Edition devices are exclusive versions of our product line. They are not for sale and can only be obtained through our referral program. These special units are all hand-signed and numbered by Ray and Jason, our founders, making them valuable collectibles as well as useful air quality devices!